Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Verizon (Bellevue, WA) nel mese di set 2011
Colloquio
They use the Star formation of questions. Be prepared with examples of how you overcame obstacles with the problem- what tactics did you use to solve the problem and the end result of the problem. This applies to teamwork questions as well as any other questions. They rate you on every question. Be prepared like you are studying for an exam. Corporate format. Google STAR interview process.
Domande di colloquio [1]
Domanda 1
Have you been in a difficult situation or escalation with a customer and how did you resolve it?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Verizon (Cincinnati, OH) nel mese di mag 2026
Colloquio
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Domande di colloquio [1]
Domanda 1
How would you handle an angry or disgruntled customer?
Ho sostenuto un colloquio presso Verizon (Hazelwood, MO)
Colloquio
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Domande di colloquio [1]
Domanda 1
Tell us a time where you overcame an obstacle and how
