Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Waitrose (Guildford, Inghilterra) nel mese di set 2015
Colloquio
It was a two part interview process. The first part was a group interview where you had to decide on a menu for a dinner party between you. Basically this is a bit of a 'he who shouts loudest' set up, you need to make sure you are noticed. There was a candidate at my interview who I thought was really pushy and spoke over everyone almost to the point of rudeness, but I found out later they were offered the job and I wasn't, even though I was trying to speak, so based on my experience they are looking for quite pushy people. Also I would advise you to make sure they see you speaking, not always easy as I put some good ideas across but the assessor is walking round looking at all the groups so if they don't hear you, it doesn't really count.
Second part of the interview was a one on one with usual questions like. Why do you want to work for Waitrose. What do you think good customer service is?
I was told I did very well on the one to one interview but too quiet in the group interview.
Ho sostenuto un colloquio presso Waitrose (Guildford, Inghilterra)
Colloquio
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Ho sostenuto un colloquio presso Waitrose (Monmouth, Wales)
Colloquio
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Domande di colloquio [1]
Domanda 1
How would you deal with a customer who was unhappy with a purchase?