The interview was very clearly defined. Started with outline of what was going to happen. Manager explained that she would have questions about specific workday situations and then would answer my questions. The job requirements were listed and I was given the chance to ask for clarifications. At no time did I feel uncomfortable and I think the interview went well.

It was an extremely easy interview process. I sat with the store manager for around 20 minutes. They have material they go through for the interview, almost like a workbook. You'll be asked questions about your work history, and how you handled certain customer service situations. You'll be asked about how you'd handle customer and employee escalations, and also times you made a customers day better.