Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto 5 mesi. Ho sostenuto un colloquio presso Zscaler nel mese di set 2020
Colloquio
5 interviews in total
-2 interviews with HR as the first interview did not make them confident with me.
-1 interview with hiring manager
-1 interview with the local account team
-1 presentation meeting (mock QBR) with the local team members
I got the final feedback from Zscaler 2 months after I did the presentation meeting. They said I do not fit into CSM role.
Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso Zscaler
Colloquio
I had a Zoom call with the recruiter, which lasted about 30 minutes, followed by a meeting with the manager, and finally, I presented my proposal to a team of 3, which included the hiring manager, another sales associate, and another manager.
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Zscaler (Varsavia, Masovia)
Colloquio
The recruitment process is made up of 4 parts:
1. Audio-only interview with HR
2. Video call with the Head of Customer Success EMEA
3. Video call with VP of Customer Success Global
4. Panel interview with 4/5 participants
Domande di colloquio [1]
Domanda 1
- What would you do to ensure the customer is making the best use of the product
- What would you do to get the lowest possible churn
- What was one of your most important achievements
- What was your mistake and how did you handle it
Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Zscaler (Bengaluru)
Colloquio
very helpful, lot of guidance throughout. Preparatory materials are handed out well in advance for you to prepare. There is a mentor who also clears doubt before the presentation rounds.
Domande di colloquio [1]
Domanda 1
why customer success?
main kpi's
mock qbr presentation
