Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso bet365
Colloquio
1- There was a telephone interview. I got the phone interview a week after I applied. They ask various questions like when have you dealt with a difficult customer, when have you gone the extra mile.
2- I passed the telephone interview. They phoned me the next day to book the assessment evening the following Wednesday. This was a interview followed by two tests. The interview went well, he was very polite and eased the nerves. Then there was a mental arithmetic test and computer test. They weren't too hard, more to see how you work under pressure.
Domande di colloquio [4]
Domanda 1
Describe when you have been faced with a difficult customer and how did it make you feel?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso bet365 (Sliema) nel mese di set 2025
Colloquio
Final Interview was pretty tense, supervisor said that it would last between 1 - 1,5 hours. It was mostly myself speaking during this time, and questions were very meticulous and detailed. Definitely not your *what's your weakness? kind of questions.
Domande di colloquio [1]
Domanda 1
- Tell me about your background.
- Why did you decide to leave your job?
Tell us about a time you failed to meet a customer's expectations. How did you handle it and what did you learn?
- Describe a situation where you had to deal with an angry or abusive customer. How did you remain professional?
- Tell us about a time you received critical feedback. How did you respond and implement changes?
- Walk us through a time you had to go up and beyond for a customer, with a task that was outside of your responsibilities? Walk us through how you'd investigate and handle this.
- Have you had any experience in Betting or Gambling / do you bet?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso bet365 (Marlton, NJ) nel mese di mar 2024
Colloquio
Phone screen, teams meeting with a hiring manager, I was asked to describe my resume and work experience. I believe it was a ten week sign off phase before you are signed off and put into your team.
Ho sostenuto un colloquio presso bet365 (Sofia, ) nel mese di mar 2023
Colloquio
I would like to share that I have been notified three times that I have not selected for the position which speaks that there is a lack of communication and coordination between company employees. The interview process is similar to being at a fair and waiting to be selected. I do not believe these people in their fare judgement, because I am native Bulgarian and they were looking for a person speaking Bulgarian fluently, and after all provided job offer to a person preliminarily designated, let alone that I have also customer service experience and speak fluent English, as I have been working for the US Government for 29 years.
