Back Market

Colloqui di Back Market

1. 5 giu 2021

   Colloquio per Senior Manager, Customer Care Process Improvement

   Dipendente anonimo a New York, NY

   Nessuna offerta

   Esperienza negativa

   Colloquio nella media

   Candidatura

   Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Back Market (New York, NY) a mag 2021

   Colloquio

   First I spoke with the talent acquisition specialist, provided an assignment to essentially earn an interview. The assignment was to analyze data from their call center and provide feedback based on a few questions. Submitted this and an hour interview was scheduled with the hiring manager. Apparently they had been double booked so the meeting was cut short. They also did not have a chance to review my assignment, so we spent most of the time with me going through my analysis. Consisently was cut off midsentence when answering questions outside of going through the assignment information. A week passes with no communication so I reached out, I'm then told the individual I interviewed with was out sick for a few days so they hadn't had a chance to connect, that's fine, but should have kept in touch. A couple of days later I'm advised the team isn't moving forward with my candidacy. The message indicated this wasn't a 'no' from the company, just for this role, but when I requested specific feedback I never heard back.
   

   Colloquio

   Can you describe a time where you improved on an existing process?

   Risposta Domanda