ADP Innovation Lab - A million dollar debacle - Recensione dipendente - Dipendente anonimo presso ADP

1,0
11 ago 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fancy office. Open concept and equipped with high tech gadgets. Free food and snacks. Located in Chelsea. Decent pay. Some (not all) smart coworkers.

Svantaggi

The management is completely incompetent and clueless about what they want. People just talk about doing something big but no one has any idea of what they want to do or how to do it. As a result, you see a lot of pie in the sky discussions that go nowhere. It feels like some people are hired just to talk. A lot of work is started and just thrown away with an excuse that it is a startup like environment so uncertainty should be expected. In reality, its not a startup environment at all. There is a lot of politics and bureaucracy involved in all the teams. A lot of good people have left in the past year as a result of that. A common solution to the lack of direction seems to be - hire management consultants. There is no real innovative work going on at this place. They are trying to put a new user experience on the existing crappy products. However, there are a lot of groups involved which causes a lot of churn and delay in getting things done. The integration projects take about 4 to 5 times longer than they should as a result of this. Also, other groups in the company want to be part of this new "innovation lab" and they try to force themselves somehow in the work that is being done here. In general, there is a culture of being politically right rather than doing the right thing which makes things even more messy. The development that goes on has now come down to putting the code together by duct tape. The UI looks cool and fancy but the underlying code is horrible and not built to scale at all. The company is trying to be agile but there are still a lot of adhoc requests and managers think they have the authority over the people working for them. As a result, you cannot push back and decline these sometimes ridiculous requests. The company seems to be hiring people for more than a year now. This is partly due to the fact that good people don't stay at this place. Some go back to the companies they came from. Ive also heard instances where people have been lied to their face about the job responsibilities when interviewing. Calling this place an innovative company or even a tech company would be a joke.

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5,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great communication in management and teams

Svantaggi

The pay is a little low for work

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Risposta di ADP
1d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Svantaggi

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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Risposta di ADP
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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