Customer Support Specialist - Recensione dipendente - Customer Support Specialist presso Agoda

1,0
1 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Double pay for public holiday

Svantaggi

Manager, Teamleader are not good enough, only look into a very small picture and provide insane KPI for each person, they spoil the guest by absorb for some kind of complain but not spend money to improve the system. Last but not least, you work well at you KPI and it is not recognized, also not a reason for you to promote. They rather keep you in same place and do your good job and promote you, and whoever got promote is the one come to manager and said i want to promote, otherwise i will leave. Turn over is a big problem, and they hiring a lot, but they seem did not try hard to keep senior people. A director in Travel Operation is a big mount, which bring high voice and bad manure to conversation.

Esplora altre recensioni su Agoda

5,0
13 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good experience with interesting work culture.

Svantaggi

Pay was not competitive, benefits were not great.

4,0
11 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Svantaggi

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

Vedi recensioni per: Utile|Valutazione|Data|Tutto