Call center environment - Recensione dipendente - Customer Service Representative presso Alight Solutions

2,0
31 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Casual attire No college degree required Opportunities for small cash bonus

Svantaggi

Call center environment (you get docked everyone you need to leave your desk for the restroom or get a cup of water) Work-life balance Pay PTO Holidays - can't take off for both Christmas Eve and Thanksgiving (day after) Hours - shift work Strict attendance policies (if 5 minutes late, an occurrence is given) High turnover rate Lacking company culture/employee groups (employee groups exist but they are dead. They told no meetings or events.

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5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work at.

Svantaggi

The pay is a bit low.

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Risposta di Alight Solutions
4w
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Svantaggi

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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