2,0
6 nov 2017
Ex dipendente, più di 3 anni
Ogden, UT
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
The operators are great. The hypothetical atmosphere is wonderful and the Dealer Care team did all they could to ensure that things in the Central Station went well. They offer $1000 per semester for tuition reimbursement.
Svantaggi
Upper Management lacks in consistent communication with Central Station Supervisors, leaving them in the dark. They terminate operators and lower management without valid cause. Their Quality Assurance tool is used to scare operators into performing like mindless robots and to erase any sense of customer service.