6y
Thank you for your feedback, as it’s always appreciated. I want to start off this reply by apologizing. It’s very clear you’re upset and agitated about your experience here. That is not my intention if or when someone leaves my company, regardless how long they were here. I also apologize that you didn’t feel like you could say these accusatory things to my face, but instead wanted to do it in a malicious way online, anonymously. I guess it’s good that you didn’t think this was a good fit for you any longer, as I am not looking for team members to lash out and create incongruous slander of my company that I’ve worked so hard to create.
However, I do feel the need to address a few things:
I apologize that three rounds of interviews, including a shadow of an event, and an hour-long orientation was not enough transparency of the position. We are confident we make the “reality “ of the role very apparent.
We also abide by the Texas mileage reimbursement rate, and you can look into it further here: https://companymileage.com/employee-mileage-reimbursement-law-basics/. It is not required by law for Texas employers to reimburse their employees, it’s merely an additional benefit offered. We apologize that our mileage reimbursement add-on was not enough for you. As for the hotels, we book travel through a reputable third party travel team to ensure our employees get the best stay, if they travel outside of the city. That’s not to say every hotel booked through our team is a five star Hilton experience, but we stay in open communication with each representative that does travel to ensure the hotel is comfortable and safe, the moment they get to a hotel. I also personally reach out to each team member and I can guarantee you that was not brought to my attention.
I’d like to address the comment of stating that our “business is structured on a system of promotions, but turns out to be a system of stringing people along”. I’d appreciate if you’d email me an exact situation of something being “strung along” because this is news to me. Not only are we honest in the growth and challenges of the position but if we were stringing someone along, we wouldn’t currently have a regional manager that was promoted in less than nine months on our team. I’m sure you’ve heard in meetings, but it’s typically a 10 month – one year training, so I’d argue that point. I’ll look forward to that email.
We do discuss nights and weekends in the interview process, as someone needs to be comfortable with that. We will not hire someone on if they are not comfortable with that schedule. We do encourage those to work weekends and evenings if they want to move through the training faster. Please refer to the nine month promotion statement.
Next, I’d like to address your comment, “This is basically a "marketing" pyramid scheme. People at the top benefit in a much greater way than most traditionally-hierarchical companies. It provides very little of substance to the companies that it promotes that the company couldn't do itself.” We are in fact, not a pyramid scheme. Again, you can look into more details about what a pyramid scheme is here: https://www.youtube.com/watch?v=SBGfHk91Vrk. I would suggest watching this before you harshly accuse a company of illegal work. Here are a few reasons why we are NOT a pyramid scheme: There is no buy in for our employees, nor does anyone make money off another person that is hired on our team. Our clients are big nationwide retailers, all Fortune 500 companies with a strict intolerance of illegal business within their stores. We do not ask for people to hold on to product and lug it to the stores daily. We do not hire people as contractors, but rather employees through the state.
I’m surprised you used the word “scrimp” and “money-grubbing” when describing my business. Not only do we compensate for mileage as stated previously, but we pay above minimum wage when commissions aren’t met, we also give a cell phone allowance, add bonuses, pay for meal breaks and cover all training materials and travel and much more. All of which aren't required, but we do so to help compensate. I apologize this wasn’t understood, but instead focusing on buying donuts seems like a better attack.
Finally and maybe the most important, you used my words against me. You’re falsely accusing me of being “a company with no values, integrity and awareness of positive work culture” when you know that’s what I speak of daily and how important that is. All of this aside, I genuinely hope you find happiness in your next career and when you try to give your next manager feedback it’s private and to their face. We wish you the best of luck in your future!