Shoo Shoo Goblins!! - Recensione dipendente - Solutions Architect presso BigPanda

2,0
20 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Past teams in place were making a huge positive change in numbers, opportunities, and it shows Efficient marketing hype machine geared towards continually pestering current customers into buying professional services which they do not need based on FUD sales tactics. Support team is solid and cares about the customers.

Svantaggi

TL;DR : A joke of a company, do not get a job here unless you are incredibly desperate. It's common knowledge that any kind of dissent from the management team's strategy of the day turns you into a marked man. As a result, the CEO operates in a bubble. No one is going to tell him exactly what's happening because it gets you fired. Our HR must have be giving the CEO the worst advice in the world since they're telling him to respond personally to these reviews -- is this how a CEO of a should be spending his time? Especially when the company is in such a sorry state? Make no mistake, the negative reviews here state the truth. BigPanda has gone through 3 rounds of firing groups of people -- over the phone, in morning meetings, remotely, because they didn't want to cut into office drama. Yes they fired top performing sales people who were making their numbers because those people "disagreed" with the management strategy of the day. Yes they laid off more than 25% people in February for "budgetary reasons' but they spent hundreds of thousands of dollars taking other employees to on trips just a few weeks later. Yes they make those fired employees take down there negative reviews here or they threaten to take away their severance packages. Its well known that if you want to get on the good side of management, you should post a positive review up here and let them know. They are completely paranoid about these Glassdoor reviews and ask employees to post positive reviews. Issues with the product - The product was decent until, the high ups (CEO) and others decides to push for a major software release every quarter. Once this happened, there were so many issues with the product that I would never put it into a production environment for IT Ops. Under-qualified employees - the salary is often low to comparable software companies, due to this, BigPanda hires under-qualified people to fill positions. There is no 401k Match. The list goes on and on.

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Risposta di BigPanda
7y
We take employee feedback very seriously and do everything we can to listen, reflect, and constantly improve. However, the content within this post is misleading and paints an inaccurate picture of the kind of culture we have built at BigPanda. We asked ourselves whether we should answer such an inaccurate post, or just let it lie. We decided we owe it to all our employees, who have worked hard to build our culture and our success. First point of correction, the company is not in a "sorry state". Quite the opposite. Sales have grown 600% year over year. We have added many customers from the F500, and those customers love our product & service. Our churn is net negative, meaning existing customers are buying more and more. We are funded by some of the best VC's in the world. Most importantly, most employees love working here as reflected by our employer NPS score which is above 80%. Second, we pride ourselves on a free exchange of ideas that cut across all levels of seniority. Transparency is one of our core values. Dissenting opinions are not frowned upon, they are listened to and respected. Our CEO preaches openness (as does all our management). And he doesn't spend his time answering Glassdoor reviews - that's my job :-) Finally, we most certainly did not layoff 25% of our workforce, as mentioned in this post. And we have never parted ways with employees "remotely" or "in morning meetings". There is no easy way to part with anyone, but we have always done our very best to be respectful.

Esplora altre recensioni su BigPanda

5,0
1 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

BigPanda is an incredible place to work for several reasons. The culture is highly collaborative, with a strong emphasis on teamwork and cross-departmental cooperation. You get to work with innovative, cutting-edge AI Ops and IT Ops technology, which makes the work both exciting and impactful as we help customers solve complex operational challenges. There are clear growth opportunities and leadership that actively supports professional development and learning. The company truly values work-life balance, offering flexible schedules and a supportive environment. BigPanda is also committed to diversity and inclusion, making everyone feel valued and respected. Leadership is transparent, approachable, and encourages open communication, ownership, and feedback. On top of that, they offer a competitive benefits package, including health coverage, retirement plans, and wellness programs, making it a place where both your professional and personal well-being are prioritized.

Svantaggi

While BigPanda is an amazing place to work, there are a few challenges that come with the territory. The fast-paced environment is exciting, but it can sometimes feel high-pressure, with tight deadlines and shifting priorities as the company grows. This dynamism, though, also keeps things interesting and provides constant opportunities to learn and adapt. As the company scales, there are some growing pains, with processes still being optimized—but it's rewarding to be part of a company that's evolving so rapidly. Workload can fluctuate, and there are times when it gets busy, but leadership is supportive, and the flexibility in scheduling helps maintain a good work-life balance. The company's global presence is expanding, but it's still in development, which means fewer international opportunities for now. Remote work is encouraged, but balancing collaboration across time zones can sometimes blur work-life boundaries. Overall, these challenges come with the excitement of working in a rapidly evolving, high-growth environment where innovation thrives.

3,0
16 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart people, well capitalized, remote first culture

Svantaggi

multiple product/strategy shifts in my time, constant turnover in staff, information is siloed and tribal

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