Customer Service - Recensione dipendente - Customer Service Representative presso Booking.com

2,0
20 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home is the only benefit that is left currently (after covid started).

Svantaggi

Everything is done by the book, no human being understanding. Customers are angry with the company, procedures, systems and they give you evaluation based on that. Work is monotonous. Development is only possible in company offered directions and takes very long time.

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

avatar
Risposta di Booking.com
5d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, make your own schedule

Svantaggi

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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