Toxic environment-cannot recommend - Recensione dipendente - IT Engineer presso CAI

1,0
26 ott 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have a good manager, one who considers his employees professionals and treats them like it, then it can be a good job. But good managers are few and far between. Some managers are flexible about hours and working remotely. Benefits are OK. There's free coffee. The company does have good engagement with the community, through Easter Seals and some charity golf tournaments. It also sponsors a charter school and runs an enrichment program with Sacred Heart School, both in Allentown.

Svantaggi

At Corporate, the environment is toxic. The CEO considers himself a visionary, but he's a bully who doesn't like to hear "no" and will dress down employees in meetings. This fosters a culture in which no one wants to report any bad news. He also meddles in the development process, causing delays in completing work, which leads to more bad news he doesn't want to hear and no one is willing to address. The corporate culture also includes a reluctance to address mistakes or subpar performance or inappropriate behavior, because it's treated as a confrontation, rather than a rational, sober discussion to correct and improve a situation. One employee, a protege of the CEO, exhibited serious anger issues over a period of years, but was never dealt with, till he barged into a meeting and threatened the CEO with physical violence and then was fired. In less serious or harmful cases, employees' work needs improvement, but managers are reluctant to bring it up. Instead, they scratch their heads about the delays in completing work. Or in the case of the development group, the exec in charge can't deal with team leaders who are insubordinate, when they refuse to do what he directs the group to do. And this all fosters a culture of blame, to find a scapegoat, rather than a solution, when an issue comes up. As far as the product goes, it's a project management methodology. It's not a unique idea, and it's a little outmoded. It's aimed at development organizations that follow a waterfall process. Customers take the business management methodology, but many have dropped the software that goes with it, since it's based on old technology, and the product owner is resistant to change. A project management application is so poor that the salespeople won't sell it, and a dashboard that goes with it has been mired in development for years, but because of the internal management problems, it's still years away from release, and once the CEO retires, it's very possible that these applications will be discontinued by his successor. Not much room for advancement, either. The company is replacing veteran employees with college interns, unloading salary and experience along with it. And some work is being sent overseas, wherever the labor costs are cheapest. On the other hand, the teams embedded with customers are probably a better bet for anyone looking for a job as a software engineer. I would not recommend this to someone looking for a job, unless it were someone right out of school and he needed something to establish some employment history and get a little experience.

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Risposta di CAI
7y
Thank you for your feedback. CAI is committed to creating a healthy and productive workplace for all our employees, and we’re sorry to hear about your experience. Like the technology field itself, CAI is constantly evolving and is working hard to expand the solutions we offer clients. This year we have invested in building a team of experts to help companies select and implement intelligent automation. Our agile and cloud practice area also is giving employees new ways to contribute their expertise. We aim to create a community in which collaborative peer-to-peer relationships and autonomous teams can develop and grow in a way that builds trust and innovative thinking. We pay close attention to the market and work to give our employees opportunities to deepen their skills and grow in their fields, so they benefit both personally and professionally.

Esplora altre recensioni su CAI

5,0
5 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people Good benefits Collaborative teams

Svantaggi

Some weekend work is required

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Risposta di CAI
2mo
We appreciate your time at CAI and thank you for leaving us a review! We are so happy to hear about your positive experience you had with CAI and the insight you provided. We wish you the best on the next step of your career journey!
2,0
20 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

Svantaggi

- Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

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Risposta di CAI
1mo
Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.
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