Vantaggi
Work from home, depending on your job. There are still some generally nice people on the bottom levels.
Svantaggi
You will do the work of multiple people due to staffing failures. Your payroll has a high chance of being wrong, and if it is, don't expect a correction or response. Your job description lists responsibilities, but not the quantity of them. That means that even though you are performing way more volume then was explained to you at hiring, HR will not give you a raise beyond cost of living because you aren't doing anything beyond your job description. You will not get annual raises here beyond 2%. If you are promoted in the lower tiers your raise will be capped at 10% and depending on when you got promoted you will not be eligible for a raise the year following. The executives do not care about inflation or cost of living and I doubt they ever have had to. Salary employees don't fare much better I'm afraid. They are overworked as well but don't get overtime. Executive management does not care and will not care about employee thoughts, ideas, improvement suggestions, or employee welfare. They exist to make money for the venture capital firms and the other investors, that is their first priority. They say they also want to help patients but if that were the case, they would make sure the staff could care for them properly before signing additional contracts. The benefits are mostly sub-par (medical is good for now) and they are running out of benefits to cut. There is no tuition assistance, mentorship program, or career development of any kind. Remember: It's all about the investors here. The more they take from employees and patients, the better their revenue for the investors. The company extended a vaccine mandate earlier this year and said 100% remote workers were included even though they have no contact with other staff or patients. The company did provide exemptions to those who asked, which is something I will say to their credit. They did say they can revoke at any time due to business needs, so take that as you will. I don't know how new hires are handled in regards to that. If you need something on your resume, or you just need a generic job and aren't concerned about career progression, benefits, fair compensation, or being paid correctly, you will be fine here. Check your paystub every pay period, I cannot stress that enough. If any of the above matter to you, move on. On a lighter note, HR sent a care box with mushroom coffee, essential oils without a diffuser, and a certificate for therapy as appreciation this year. All the therapy in the world couldn't make up for this environment, but good try.