Painful, disorganised, in decline - Recensione dipendente - Dipendente anonimo presso Cengage

1,0
21 feb 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I used to enjoy working here, as training opportunities were provided and there was decent management

Svantaggi

Amongst all the change, nobody seems to know what they are doing, and there is a complete lack of communication amongst departments. Systems don't work, some teams have had half of their job replaced by cheap overseas labour, profit takes precedence over individual experience. GDPR processes have been vaguely defined but are ultimely a mess, resulting in non-compliance most of the time. There are publishing schedule delays that are not communicated. Change is implemented without consultation or worry about how this might negatively impact the company and individual. Career progression doesn't exist, and training requests are rejected. Ultimately everyone is disgruntled, confused and constantly upset about how nothing seems to work. Upper management is useless. If you have other options, I strongly advise anyone reading this to not take a job at Cengage. This has been the most painful working experience of my life.

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Risposta di Cengage
1y
Thank you for taking the time to share your feedback about your experience at Cengage Group. I understand that change can be disruptive and recognize the importance of effective communication across departments. I am sorry to hear that you have encountered several challenges and frustrations in your role. I encourage you to speak with your manager and the HR team to address some of these areas. We have invested significantly in development resources for our team in recent years and provide a number of paths for learning and development opportunities for our employees. I agree with you, it is important that individuals understand the opportunities available to them and have avenues to pursue further skills training. Regarding General Data Protection Regulation, Cengage Group is committed to complying with all global privacy laws and has made investments in both people and technology to ensure we can meet the requirements as laws change and new laws are added. Our privacy processes are designed in a certain manner due to different business models, brands, technology platforms and teams to ensure compliance with all applicable privacy laws and regulations in the regions in which Cengage Group operates. If you have any further questions about our privacy practices, please reach out to the privacy team. Best, Michael Hansen, CEO

Esplora altre recensioni su Cengage

5,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Management - Time off

Svantaggi

- Cant complain about anything

3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Svantaggi

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

4
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