Great product, struggling leadership - Recensione dipendente - Dipendente anonimo presso Cin7

1,0
10 lug 2019
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Flexible working hours for some teams - Free fruit and coffee - Free flu jabs - Internal training sessions held by senior Cin7 managers - Flexibility around how you do your work, which is positive when it’s in the right hands

Svantaggi

Be aware that the company goal is to make as much money as possible so that it can be sold. As a result, employee welfare has been ignored, up until recently. Cin7 has lost about 20% of their employee headcount this year, due to constant resignations. Incentives such as paid health insurance have been introduced to retain staff, but the issue lies in the management team. Bad management has been an ongoing issue, but no improvements have been made despite executives being well aware of what’s going on. Here goes the list of cons/examples of concerning behaviour: - Indirect threats used to discourage negative Glassdoor reviews - Those relying on Cin7 to retain their visas are told to write positive Glassdoor reviews. This makes up a large percentage of their workforce. - Management get staff to write fake Capterra reviews, which is used by potential customers to evaluate Cin7’s product - Achievement of targets are manipulated by middle management, which they get commission from. This creates unrealistic targets for their teams which results in staff being unhappy and overworked - People get told off and sworn at publicly - Managers openly bad mouth employees in the office, for everyone within an earshot to hear - Reports of bullying and sexism go ignored - Support teams are asked to come into work when they have called in sick, or are pressured to work from home. On the upside, they give us free tea because they say they care about our health. - You are encouraged to bend your moral compass and lie to customers for financial gain. Example: Told by managers in team meetings to “bend your ethics” and “sell them [customers] air”. - Promotions are unpaid - Verbal promises of pay rises broken by management - Micromanagement, especially in support and onboarding team - Issues with hiring candidates due to negative Glassdoor reviews/hostility shown to interviewees by managers. This has forced HR to call people who have applied for jobs from months back, as no one else wants to work there.
 -Managers encourage lying. Perfect example is that Danny Ing isn't the CEO - Mark Butler is.

Esplora altre recensioni su Cin7

5,0
3 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The CEO is incredibly approachable and stays connected with employees across all levels of the company. Leadership demonstrates a deep understanding of the product, and the CEO is highly engaged with both customers and partners—constantly leading and coaching the team toward a unified mission. The Support team has made significant strides in enhancing the customer experience over the past year. Leaders are hands-on, supportive, and successfully drive key company initiatives without compromising on culture or service quality. Product feedback from customers and partners is truly valued. The company actively listens, adapts, and pushes to stay competitive—consistently raising the bar with new features and improvements.

Svantaggi

There's room for improvement in our tooling and automation—streamlining workflows further would boost efficiency and scalability.

2,0
10 lug 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can gain experience working with difficult egos and bad attitudes. You can learn to operate in a pressure cooker if that’s your thing. High pressure, no rewards.

Svantaggi

Leadership talks a lot about support, transparency, and culture, but it’s all for show. Employees are left to struggle alone while impossible promises are made to clients and internal teams. When things fall apart, blame is pushed down to frontline staff. Toxic behavior is tolerated, work-life balance is nonexistent, and PTO is punished. Don’t be fooled by the positive first impression—this place will drain you and discard you.

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