training, pay and "support" really stink! - Recensione dipendente - Advisor presso Concentrix

1,0
28 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

working at home and not actually rubbing elbows with idiot staff.

Svantaggi

training is too short and fast; human resources says one thing then they let the trainer do what s/he wants. subsidiary of intuit; had i known, i wouldn't have bothered to stay because intuit likes to play funny with people's money. payroll messed with my check, so i had to mess with them right back. my classmates and i had to continually complain about being ignored during nesting. tier 2 argues about taking phone calls, and i've had a few hang up on me. told team lead who said there was nothing she could do since she wasn't their manager (except blame new employees). really. $9.25 is not enough money to tolerate such b.s. quality assurance is a joke because they don't acknowledge if someone else steers you wrong. smh.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Svantaggi

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent Pay and benefits . Trainers prepare you for basic work

Svantaggi

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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