Andando in discesa - Recensione dipendente - Account Executive presso Contentsquare

2,0
8 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

La maggior parte dei miei colleghi è gentile e disponibile se ho bisogno di aiuto. Il prodotto in sé è davvero buono, quindi penso che questo sia un vantaggio. C'è enfasi sull'equilibrio tra lavoro e vita privata, cosa che apprezzo molto.

Svantaggi

La leadership è stata deludente: raramente ammettono i propri errori e tendono a nascondere i problemi sotto il tappeto quando le cose vanno male. La gestione delle fusioni tra Heap e Hotjar è stata particolarmente caotica e, purtroppo, abbiamo perso quasi tutti i grandi talenti e le competenze di quei team a causa di licenziamenti e dimissioni. I team di vendita stanno avendo grandi difficoltà a concludere accordi e quasi nessuno degli AE sta raggiungendo i propri obiettivi.

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Risposta di Contentsquare
1y
Grazie per aver condiviso il tuo prezioso feedback. Siamo lieti di sapere che hai sperimentato una forte collaborazione con i tuoi colleghi, che apprezzi il valore del nostro prodotto e che dai valore al nostro equilibrio tra vita professionale e privata. Comprendiamo anche le tue preoccupazioni in merito alla responsabilità della leadership e alle difficoltà emerse dopo la fusione tra Heap e Hotjar dello scorso anno. Transizioni importanti come queste possono essere complesse e sappiamo che l'esecuzione non sempre ha soddisfatto le aspettative. Ci impegniamo a migliorare la trasparenza e la stabilità in futuro. Siamo inoltre consapevoli delle pressioni a cui sono sottoposti i nostri team di vendita e stiamo lavorando attivamente in tutta l'azienda per supportarli al meglio, dal perfezionamento della nostra strategia di go-to-market al rafforzamento dell'allineamento tra prodotto, marketing e vendite. Grazie ancora per la tua onestà.

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5,0
23 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

flexible hyrbid setting and good mentorship

Svantaggi

below avg pay and management shifts alot

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Risposta di Contentsquare
2mo
Hi there. Thank you for sharing your experience. We’re glad to hear you enjoyed the hybrid flexibility in New York and received great mentorship during your time here. Over the past few years the company has gone through significant change a we've integrated multiple teams. We know that leadership transitions and evolving structures are felt by employees, and stability and clarity remain important focus areas as we continue to mature. Thank you again for having been part of the journey, and we wish you the best moving forward.
2,0
31 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- the people (i work with on a daily basis). i've heard some not-so-great things and reviews about people in other departments, but i'm lucky to work with great people in my department and know many kind and hard working people here. - unlimited pto - hybrid - nice offices

Svantaggi

there's good reason behind the overall rating of this company and % approval of the ceo are dropping. the company is not what it used to be. during the first ~6 months i thought it was so exciting and a super unique unicorn company, however, right after that you start to notice all of the things wrong with it. the overall culture also took a huge hit within the last year or so. after the last round of lay-offs, SO MANY people then left on their own because of burnout from the unorganized chaos + more money since it's fairly rare to get a significant enough raise here. i envy the people who got out before the ship sank - senior leadership who probably have no idea what we actually do beneath them aka lack of visibility and no clear path for growth - leadership changes and lay-offs left and right - LACK OF DIVERSITY.

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Risposta di Contentsquare
1mo
Thank you for taking the time to share your perspective and for the more than three years you’ve spent with us, especially during a time of significant change. We’ve had to make some difficult decisions over the past few years, including including organizational changes as we've merged companies, cultures, and products together into one platform. These were not taken lightly, and we recognize the impact they’ve had on teams, morale, and our employees day-to-day experience. We also hear your point around compensation. We’d encourage you to speak with your manager to better understand how salary reviews and compensation decisions are approached, salary bands, and how this connects to your role and progression. You also raise important points around leadership visibility, growth, and inclusion. We know these matter, and they’re areas we’re actively working on... particularly around making growth paths clearer and strengthening connection between leadership and teams. As a current employee, we’d encourage you to share this feedback directly with your manager (in addition to the compensation piece), connect with your People Business Partner, or take part in our annual engagement survey launching in May/ quarterly pulse surveys so it can help shape ongoing action plans. Your voice really matters in how we move forward.
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