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      Cox Communications

      Parte di Cox Enterprises

      Azienda coinvolta

      Recensioni su Cox Communications

      Good benefits but intense micromanagement and unethical practices - Recensione dipendente - Retention Specialist presso Cox Communications

      3,0
      6 giu 2026
      Retention specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good benefits, sometimes free food, equipment provided

      Svantaggi

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

      Esplora altre recensioni su Cox Communications

      5,0
      2 mar 2026
      Vice president
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Svantaggi

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      5,0
      5 giu 2026
      Network technology technician 1
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Work Life Balance is a real thing at this company. They truly mean what they say when they say this. It keeps employees fresh and not burned out.

      Svantaggi

      On-call is every month but we have the ability to have co-worker cover the on call shift.

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      Ricerche correlate: Offerte di lavoro di Cox Communications | Stipendi di Cox Communications | Benefit di Cox Communications | Colloqui di Cox Communications
      Recensioni su Cox CommunicationsRecensioni per Retention Specialist presso Cox CommunicationsRecensione su Cox Communications