Culture is Extremely Toxic - Recensione dipendente - Technical Support Engineer presso CrowdStrike

1,0
30 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The compensation is ok, stock options are nice.

Svantaggi

The Technical Support team is unlike anything I've seen before. The processes are fundamentally broken, advancement is unachievable for most, we have more work than anyone should realistically expect, and ultimately the customers pay the price. Clearly, the employees driving change don't understand what the TSE's do or how they operate. Management has been given input, but they're either not hearing us, or not passing that information along to senior leadership. I also can't believe how unprofessional I've seen senior leadership act around the Technical Support team. The entire Technical Support team was just subject to the worst behavior I've ever seen from senior leadership in my career, and I'm shocked this behavior is tolerated at CS. My recommendation is to stay away until this is cleared up.

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Risposta di CrowdStrike
3y
Hi there, thank you for your comments. We are extremely disheartened to hear about your experience on the technical support team. CrowdStrike does not tolerate this type of behavior and we will be looking into this immediately. In the meantime, please reach out to your HR business partner or Lindsey N in Employee Experience for additional assistance and support.

Esplora altre recensioni su CrowdStrike

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work at

Svantaggi

No cons at all for me

3,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work culture Is excellent, innovative tech, company's growth and opportunities to protect clients. Felt fortunate to have worked for this organization that has a strong growth tragectoruy and protects clients.

Svantaggi

Manager/Director level: Poor communication from team manager/director, with little to no direction and the lack of team morale. Team members were on their own after training and most meetings could've been an email. The presence of the director was the equivalent of a virtual bulletin board. No ownership was taken from management to lead or guide the team and no sense of loyalty exists between management and team members. Good talent was squandered due to complacency and lack of direction. Company: Con for the company is the unfortunate lay offs that happened after leaving the company. It's a shame they laid off veterans from my former team. The writing on the wall was apparent, from outsourced new hires to the non-competitive compensation for newer hires. The company went from a fun and competitive start up to a disconnected company trying to emulate tech industry trends and "balances the budget" AKA lay offs, to look good to share holders. For a company that nets huge profits year after year, layoffs shouldn't be part of the reality.

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