HR Department that couldn't care less - Recensione dipendente - Dipendente anonimo presso Currys

This company has the most careless and messy HR department I have ever seen. Their processes are contradicting documentation and HR reps would not respond unless they are emailed by some of the directors. First month back from the maternity leave I was not paid. After investigating it turned out there was an important paperwork missing. I had contacted my HR rep 4 times during my mat leave but they never replied to my emails, not to even mention I had never received any information in regards this documentation. Appears they also had never advised my line manager what documentation exactly should have been filled. I received zero assistance from them when I tried to figure out what has happened to my pay. This was not enough - next month payroll team had messed up my tax code: because of their previous failure HMRC had triggered a less beneficial tax code and I received 25% decrease in my salary because I overpaid the tax. Thankfully I am leaving this company this month; the payroll still have not updated my tax code although HMRC has corrected the error in their end. I'll leave the business without having peace of mind that at least my final pay will be correct. This experience has been very frustrating and humiliating, I would have never thought I would need to worry about being able to fill my financial commitments working in a public company. Also the feeling that nothing will be done for you unless you are a director was quite devastating. Though noting that the company culture overall is very inner politics driven, this is no surprise.