Dhl review - Recensione dipendente - Desk Controller presso DHL

4,0
24 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent pay. Jobs always availble for people willing to work, Decent overtime hours during peak period

Svantaggi

Work policies are not public. Some operational managers micromanage their subordinates.

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Risposta di DHL
6mo
Dear colleague, Thank you for your thoughtful review! It’s great to read that you’ve had a positive experience as a Desk Controller over the past few years, and we’re glad you appreciate the decent pay and the availability of jobs for those willing to work hard. Your point about micromanagement is important. We believe in providing our employees with the necessary support and guidance, but we also understand the importance of giving them the space and freedom to work independently. There are always topics on which we can improve. Therefore, we will forward your remarks to the responsible parties. Your feedback helps us get better every day. Thanks again for your feedback, and for being a key part of our DHL family! Take care, Your DHL Team

Esplora altre recensioni su DHL

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good job friendly people easy money

Svantaggi

weirdo old men bothering you but that’s about it

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Risposta di DHL
6d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary, peers and 4 ten hour shifts

Svantaggi

Human Resources and Upper Management

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Risposta di DHL
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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