DocuSign sold me a lie - Recensione dipendente - Market Development Representative presso Docusign

2,0
4 dic 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits, good culture (on the surface), great coworkers who are kind and helpful

Svantaggi

I know these negative reviews get buried, but hopefully future sales employees (and management) will see this. Your success at DocuSign depends entirely on what team you wind up on. In my interview for my role, they told me over 90% of MDRs make quota. On some teams, absolutely. On MY team, about 40% of people make quota. It’s a big problem when you’re in the award meetings and some other teams are consistently hitting 200% of their team quota and your team is hitting 55% of your team quota. How is that fair? And now there will definitely not be a quota adjustment given last quarter’s abysmal earnings, so our team either has to suffer through and work harder to drive sales that just aren’t there or quit. Future sales employees at DocuSign please be warned. I wish I would’ve known the truth. This is an incredibly stressful environment and in order to try to get close to my impossible quota, I’m working 11-12 hour days plus one weekend day. The people who are hitting quota on my team are doing the same exact thing as I am. It is normalized on my team to be working these crazy hours (and we aren’t getting overtime pay for it because management says we are supposed to be able to do our job in our 8-hour work day). Also, nobody on my team is actually ever able to take lunch away from their desk, just something to note. DocuSign has given us a week off in December. That is great, but how are we supposed to hit our quota losing 1/4 of the month plus all of our prospects being out of office for that week plus a few days too? No one on my team is planning on hitting quota in December because that quota is already too high + this week off will make it impossible. If they wanted to make us lose 25% of selling days in December, they should’ve adjusted quota down by 25% (not the measly 10% they did). On the surface, everything is fine. The benefits are good, everyone is super nice, but management is ineffective and quotas for certain teams are impossible. The product is too expensive and that post Covid demand isn’t what it once was. I think employee discontentment on the sales teams will only rise in the coming months. Management, please do something.

Esplora altre recensioni su Docusign

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance, good people, supportive culture

Svantaggi

Not too much innovation development, Not too interested in in house ML/Ai features

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Risposta di Docusign
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Mostly nice people, dedicated to their specific roles.

Svantaggi

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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