Havent got a clue - Recensione dipendente - Customer Service Advisor presso EDF

1,0
20 feb 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is the hold on you.

Svantaggi

Where do i start. Pathetic management who all take turns kissing the CRM backside. Managers cant speak to staff correctly let alone customers. Only way to advance is to offer sexual favours. My manager does this on each staff night out once wine is in. Unrealistic targets...disgusting approach to staff... no support network. Offer the world and promise gold but give peanuts. KEEP AWAY!!!!!

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5,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company is a great place to work

Svantaggi

None, company is a great place

5,0
27 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Real opportunities to grow into more technical roles (Control Center Operator → Systems Engineer paths exist and aren't just on paper). You get hands-on experience with industrial systems most people only read about — OSI PI, SCADA, OMS integrations, cloud telemetry — which is hard to get elsewhere. Management generally supports continued education and certifications.

Svantaggi

Decisions move slowly. Getting tooling, software, or process changes approved often involves multiple layers, including approvals that flow up to the French parent company. Procurement and IT requests can take weeks for things that would take a day at a smaller company. Some legacy systems and processes haven't been modernized — you'll find yourself working around quirks instead of fixing them.

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