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      EF Education First

      Azienda coinvolta

      Recensioni su EF Education First

      Friendly staff and environment - Recensione dipendente - Dipendente anonimo presso EF Education First

      3,0
      28 giu 2011
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Staff are friendly and fun. Very flexible and free environment. Diverse staff, able to meet people from different backgrounds and cultures.

      Svantaggi

      Salary is low comparing to same positions elsewhere. High turnover rate, don't know how to appreciate staff, aside from the free drinks once in a while. Poor communication. Sometimes duplicate work is done or tasks need to be done last minute due to miscommunication or no communication between departments at all. Very secretive, sometimes your manager is hiring someone new to your team and he/she won't even let the team know until that new person shows up. No proper HR, no improvements after annual reviews, therefore problems for certain staff exists and won't go away. Managers friends with underlings, this isn't a problem but can be done more professionally.

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      5,0
      22 apr 2026
      On tour support coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good training, good communication especially for a remote position, flexible, great management

      Svantaggi

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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      Risposta di EF Education First
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4,0
      2 giu 2026
      Tour leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Svantaggi

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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      Ricerche correlate: Offerte di lavoro di EF Education First | Stipendi di EF Education First | Benefit di EF Education First | Colloqui di EF Education First
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