Great co-workers and peers, poor leadership and career growth with a turnstile approach to staffing. - Recensione dipendente - Management presso EF Education First

1,0
28 giu 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Diverse work environment, International exposure, great locations, attracts global talent in many fields.

Svantaggi

Terrible directorship, secretive political environment, non-existant budget for training and external providers, slow development cycles and constant in-fighting for resource allocation, No HR support, factory approach to responsibilities.

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5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good training, good communication especially for a remote position, flexible, great management

Svantaggi

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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Risposta di EF Education First
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Svantaggi

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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