Out dated - Recensione dipendente - Managed Services Engineer presso Emerging IT

* Free lunches, nerf gun fights and some camaraderie

* You'll have to track all your hours at work, including bathroom breaks. * Support staff are treated like children and are constantly scolded for not putting in enough billable hours AND at the same time putting in too many billable hours for a customer who is disputing the hours and it all falls back on the support staff. Management and sales don't really care about this.

- Great teammates, loved coming into work and being amongst my team

- Management are ignorant, arrogant and disconnected - Sales team continually undermined the support team - Sales team could do no wrong yet when the support team continually raised issues, management would simply ignore requests and continually implement systems that made 0 sense and achieved nothing.