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      Emerging IT

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      Sales team can do no wrong / Support staff are treated like children - Recensione dipendente - IT Helpdesk Engineer presso Emerging IT

      2,0
      4 mar 2024
      It helpdesk engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      * Free lunches, nerf gun fights and some camaraderie

      Svantaggi

      * You'll have to track all your hours at work, including bathroom breaks. * Support staff are treated like children and are constantly scolded for not putting in enough billable hours AND at the same time putting in too many billable hours for a customer who is disputing the hours and it all falls back on the support staff. Management and sales don't really care about this.

      Esplora altre recensioni su Emerging IT

      1,0
      14 ott 2025
      Managed services engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Free coffee and parking space

      Svantaggi

      Staff are old and treat their staff like idiots, unable to manage themselves or hold clientele yet scold their staff for billable hours, other than their work completed for a greedy company

      3,0
      7 feb 2023
      Help desk technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Great teammates, loved coming into work and being amongst my team

      Svantaggi

      - Management are ignorant, arrogant and disconnected - Sales team continually undermined the support team - Sales team could do no wrong yet when the support team continually raised issues, management would simply ignore requests and continually implement systems that made 0 sense and achieved nothing.

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