Immature and toxic management - even at the VP level. Inner circles and politics governs the office.
I'm not surprised that I am reading about the many layoffs especially after going on a hiring spree so quickly following the company's buy over.
Very gossipy and management plays one off another. Business wise, there is only one single product to sell but to increase revenue - customers are finding it more expensive, year on year, without much value added to the product.
Customer success team members are struggling to maintain existing subscriptions, let alone upselling, which is what the focus is, week in week out.
Sales team members are struggling to find new customers and often - these two entities are crossing into each other regions and accounts - and management encourages that - it's who brings in the sales first. Much distrust has surfaced and evolved out of this culture.
Management, is culturally insensitive and oblivion of what goes on around the region. Very transactional and financial focused.