Awful experience, don't even work here - Recensione dipendente - Travel Consultant presso Exoticca

1,0
15 nov 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There aren't really any. I would have to say I liked most of who I worked with, and maybe the coffee

Svantaggi

There was zero communication and no respect from management, the owner etc. Which therefore caused bigger problems down the line, resulting in us getting in trouble. Forced to agree to things otherwise you will get fired. Failed to provide us with proper contracts and FAILED to pay us on time and with proper amount. Had to ask numerous of times for our money, and they would always make excuses. WE had to research the laws in Spain in terms of night pay and getting paid in general; that's not something we should have to do. I was forced to change my hours, otherwise I would get fired, and they didn't even bother to change my contract. I kept asking and asking only to get fired for no reason whatsoever and did not even get a proper goodbye from my manager. That is extremely unprofessional. I am also not the only one who got fired with no reason behind it. Management does not listen to you, and it felt like if you were not Spanish or Catalan, you were treated like crap. There was also a lack of care for our customers due to poor management and poor communication and organisation. They failed to understand that they deal with other countries other than Spain, so naturally cultures and the way things are done, are different. Which also caused many problems with customers.

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1,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The few colleagues who are still left and the salary paid on time at the end of every month.

Svantaggi

A toxic work environment led by a disrespectful and unpleasant CEO. The company feels completely unstable, with zero empathy toward employees. Managers appear cynical and more concerned with staying close to senior leadership than genuinely supporting their teams. There have been mass layoffs and a forced return to full on site work after an effective three days a week remote model that was arguably the only positive aspect for employees. The offices are located in a remote and non central area. There is excessive and often ridiculous control over daily work, and people are dismissed even when their performance is strong.

3,0
5 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exoticca offers a great colleague environment with supportive and friendly coworkers who make day-to-day work enjoyable. The offices are modern and comfortable, providing an excellent workspace.

Svantaggi

Management can be inconsistent. There is frequent changing of direction, which can create confusion and make long-term planning difficult. Leadership can feel distant or cold at times, and clearer communication would help create more stability.

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