They take the "human" out of human capital - Recensione dipendente - Human Capital Intern presso FMP Consulting

There is no management Managers manage workloads not people Matrix system leads to major gaps in communication and feedback loops Provide feedback for first time when employment decisions are being made Little to no career development Non-confrontational, passive environment means feedback is never relayed, but is used against you in performance reviews I worked as a human capital intern for FMP consulting for almost year. My contract was extended two times without hesitation or discussion. They actually asked me to stay on when my summer internship contract was coming to an end. I was getting really positive feedback. I was making major contributions to projects, leading data analysis, bringing new ideas to the table that people seemed to value, and my project manager was telling me I was prioritizing things correctly. So when I asked to start the conversation about staying on full-time once I graduated in August, I thought it would be a pretty easy transition. I already felt like a full-time member of the team. My colleagues were telling me things like "you're kicking 8 miles of butt", "thank you for leading this effort", "you always make me think differently when I talk to you", "I like that idea, let's do that", "this looks great", etc. I thought I was a member of the team. However, when my performance was reviewed in January, I was told I wasn't a "good fit" for full-time employment (8 months before I had requested full-time work) but I could continue with part-time contract work. This is while they are actively recruiting for full-time positions. In addition to the names I provided to get feedback from, two additional high-level people were asked about my performance, one of which I had only worked with on 1 task that lasted a total of 3 days. Both of these people I had very little direct contact with while working. They did not ask the managing consultant that I worked with every single day, and who said she was pleased with my performance. In my review, one of the pieces of feedback I was given was that I was not proactive enough, and the example was that my colleagues had to ask me multiple times for something for the client. The problem with that feedback is 1) I was never involved in client communications or meetings, so I could not anticipate such needs without this information, 2) there was never a set schedule communicated to me that I needed to provide this information on, instead people would come to me in an ad-hoc manner, and I responded in an ad-hoc manner, and 3) during this time, my project manager told me I was prioritizing my time appropriately and focusing on other more pertinent accounts. PLUS, no one ever TOLD me that I needed to be more proactive on this project or that this would impact me getting a full-time job. There was no feedback provided about this until my review. No one should ever be receiving feedback for the first time when a hiring decision is being made. And that is exactly what happened here. I was also told that as an intern, I was being judged on the same scale as a consultant, and that most interns liked this because they "weren't running to get coffee". While I appreciate that FMP does reach this extremely low bar for internships, it makes no sense to review a part-time intern on the same expectations as a consultant, who has different hours, more expertise, gets paid more, has benefits, different titles, etc. etc. There was also some pretty condescending feedback like I was a "good fit" for marketing (my previous career) but never "showed any interest". Not only did I show interest, I literally spoke to the social committee about Google Ads and told them I would love to help them because I still enjoyed marketing/advertising, I asked about joining the social committee but was never responded to, I helped created my more aesthetically pleasing slides for various accounts and internally, I wrote 3 blogs, and provided social media ideas during large group meetings. If that's not showing interest, I'm not sure what is. Plus, no one ever said "hey, if you want you could do some marketing for us, what do you think about that?" It just felt condescending to provide positive feedback in the form of saying my old career skills is where I shined as I tried to transition to a new career. I had received plenty of positive feedback in my new career, but that wasn't used in my review. The value of "fit" over the quality performance and outcomes that I helped create on all my accounts is telling. This company wants carbon copies of very type A people - and they value that over actual performance. Many reviews on Glassdoor mention it being cult-like, and I think this is the culprit. They don't want diversity of thought, they want employees to immediately fit the mold, which is why they don't manage or develop their people. This is what I mean with they take the "human" out of human capital.