Unfortunate changes in administration - Recensione dipendente - Customer Service Representative presso Firstsource Solutions

2,0
10 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Average salary for call center jobs

Svantaggi

A couple of months ago they changed their administration in Mexico City from Mexican to India and as soon as that happened they started reducing bonuses, getting excuses for not paying them and reducing costs in all possible ways making it from one of the best jobs I've had in the beginning, to even the worst coffee I've ever tasted, late paychecks, etc.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None. Deadful company. Stay away

Svantaggi

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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