DO. NOT. JOIN - Recensione dipendente - Sales Manager presso Flatpay

1,0
5 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no pros to this job

Svantaggi

- The quality of the interviews and the training process is very very poor. The worst I have ever seen. - The interview was very misleading. Telling us very good things about the company such as a £50k to £60k average earnings which does not make sense because this company hasn't been trading in the UK for even close to a year. - The role is commission only. That's fine. but with a role like this you should expect to be told EXACTLY how you are earning your commission. But you are not, they lead you on and avoid the question when you ask them. Always answering "it depends". - The company feels hectic. There is no structure or good management. The regional and territory managers are in their early 20s and they don't even have experience. Everyone here is young and unexperienced. - Expect to be used and disposed. After the first month of you selling, if you do not hit your targets which is 1 deal a day from 3 booked meetings (30% expected close rate) they will kick you out. - You have to do cold calls. The meetings booked are faked with BDRs just telling business owners to book the meeting anyways and stating things like "they won't try and sell you anything", "it's just a discovery visit". Once you turn up it will become very clear that the owner was not expecting to be sold something. - The office environment is not professional. They play loud music and cram everyone booking calls into a small room. Felt like something out of Wolf of Wall Street.

avatar
Risposta di Flatpay
3mo
Thank you for taking the time to share your experience. We recognise that Flatpay is not the right environment for everyone, and we appreciate honest feedback - even when it's hard to read. We've made real investments in how we support our people - including a dedicated manager training programme, a structured onboarding week, and a coaching team. We'd welcome the chance to hear more if you're open to it - please do reach out directly to HR

Esplora altre recensioni su Flatpay

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- A well equipped office with free breakfast included daily. - A fantastic team, everyone is friendly and approachable. A truly diverse workplace, everyone is welcomed. - Excellent progression opportunities, they promote within and truly believe in their people, hard work is rewarded. Recently promoted after 3 months to a lead position! - Regular socials for teams and also for the overall group with an activity and free food and drinks. - Feedback is encouraged and listened to by management. - Relatively new to the UK but continuing to grow fast with ambitious founders, I truly look forward to seeing our growth across the UK and in other territories.

Svantaggi

- No cons to report as we continue to grow I can only see more positives.

1
1,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Modern office space with good amenities. Strong emphasis on internal promotion, creating opportunities for rapid career progression. Regular social events and a culture that, in theory, aims to be collaborative and engaging.

Svantaggi

My experience highlighted significant challenges within the company's management structure and culture. As a relatively young company, many processes and procedures still appear to be developing. I found management practices to be inconsistent, and there was often a gap between official policies and how situations were handled in practice. The workplace culture was highly relationship-driven. In my experience, success was influenced not only by performance but also by how well individuals integrated into existing social groups. This created an environment that could feel exclusionary at times. During my probation period, I regularly checked in with management regarding my performance and whether I was meeting expectations. Throughout these conversations, I received positive feedback and was told I was performing well. However, at the conclusion of an extended probation period, I was informed that I had not met the required standard and my employment was terminated. What I found particularly difficult was the lack of specific feedback, examples, or support provided before this decision was made. The outcome came as a surprise given the positive feedback I had consistently received. As a result, I was left feeling that expectations had not been communicated clearly and that I had not been given a fair opportunity to address any concerns. While internal promotion is often presented as a strength, the company's reluctance to bring in experienced external leaders means much of the management team has progressed quickly without developing the skills and experience typically associated with senior leadership roles. This can contribute to an immature, insular culture where personal relationships sometimes appear to carry more weight than professional judgement. In addition to this, there are limited additional benefits compared with many companies in the industry. Pay is broadly in line with market averages, and there were few meaningful rewards or incentives for employees in non-sales roles who delivered strong results. I would encourage the company to invest in more experienced leadership, clearer performance management processes, and more transparent communication around employee development and probation reviews.

1
avatar
Risposta di Flatpay
4d
Thank you for taking the time to share your experience and feedback. We're pleased to hear you recognised some of the positive aspects of Flatpay, including our office environment, opportunities for internal progression, and efforts to create a collaborative culture. We also take the concerns you've raised seriously. Clear communication, transparency, and consistency in performance management are important, and we recognise the impact when employees feel expectations have not been communicated effectively. As we've continued to grow, we've invested significantly in strengthening our leadership capability and people processes. This includes dedicated leadership training, clearer management frameworks, and additional guidance and support for managers to help ensure a more consistent experience across the business. We also want to be clear that behaviours such as gossiping, bullying, or any form of unprofessional conduct are not aligned with our values and are not something we tolerate. We are committed to fostering a respectful, inclusive, and professional workplace for everyone. Thank you again for your feedback. Reviews like this help us reflect, improve, and continue developing as an organisation.
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