Vantaggi
The one thing that they did right was hire people who would have been willing to put the extra effort in to make this company great. I say would because we soon realized that this company was a joke.
Svantaggi
To make things simple, I'll just go down the list. 1. The CEO is an arrogant little 20 year old who could care less about the employees outside of the management team. 2. Policies did not exist. Every 1 - 2 weeks, the policies would change based on the CEO's whim. 3. Staffing was a nightmare. Every location, excluding Boston, San Francisco, and Los Angeles had 1 or 2 people working there. Customers would show up and half the time, their wasn't anyone there to receive them. 4. The staff was forced to work in less than sub-par working conditions (i.e. wires everywhere, 10 year old refurbished laptops, inconsistent restrooms, I could go on) 5. Lack of security. San Francisco location had a huge lot that housed a good amount of cars and they did not have a lock or camera watching those who entered and exited. Cars have been stolen. 6. There wasn't protecting user information. Anyone will ill intent could have released personal information. 7. Low pay, high expectations 8. Lack of transparency