A great company to work for. - Recensione dipendente - Customer Support presso Frazer Computing

5,0
5 lug 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The best work environment I have ever been a part of. Everyone you work with is intelligent, friendly, positive, and willing to assist. It is an atmosphere of constant learning and adapting, which can be overwhelming at times (there will never be a lack of something to work on), but imparts a feeling of momentum. The pay is above par for the rural area the company is in. Though you are expected to know every aspect of the software from accounting to networking, if you need assistance with a customer request, there is a company chat program that allows you to troubleshoot with the whole group. Since Frazer is customer support intensive, customers are generally pleasant and thankful, giving you a greater sense of fulfillment. The management is very family friendly and understanding when time off is needed.

Svantaggi

The software is not Web-based, leading to a lot of customers switching away from Frazer or trying to work around it with remote desktop programs or VPNs which makes things overly complicated. Since this is the direction technology is heading, it is a bit embarrassing to explain to potential customers that we're unable to do this.

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5,0
21 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent company culture and very friendly.

Svantaggi

Salary lower than industry standard, but good for the area.

3,0
31 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Fair salary * Good leadership * Excellent management and senior developer delegation * Pair-programming

Svantaggi

* Ended up being acquired by LeadVenture and all of our jobs went to another team

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