Vantaggi
Mostly great coworkers Family-feel between coworkers Flexible with emergencies, etcetera Ability to help others, which is rewarding
Svantaggi
Meager pay Toxic and hostile work environment Upper management "mean girls" who make fun of stellar former employees in front of current employees Favoritism among upper management (their friends get jobs they aren't qualified for) Upper management listens to complaints and commiserates but does not do anything about it and then says they've never heard anything about it when confronted by HR. No raises in the last two years, but increased workload with no incentive to keep up the good work Training sucks Upper management participates in employee shaming when they make mistakes GOSSIP, GOSSIP, GOSSIP!