No longer an acceptable place to work at - Recensione dipendente - Financial Center Manager II presso Fulton Bank

1,0
1 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The seasoned people at Fulton, at least those who still remain, are great. Benefits, including PTO, 401K and healthcare benefits are very good. Pay was very good once you hit sales results a few years in a row.

Svantaggi

After having spent over a decade in the retail division of Fulton I have seen the bank go from caring about the employees, the community and doing the right thing to focusing exclusively on sales. Under it's "branch optimization" process, the bank decided to cross train it's branch staffs, get rid of key positions, and force customers to use more of it's digital solutions. For over 140 years Fulton prided itself on its customer service, but in 2020 it decided to systematically get rid of it's best employees, stretch it's remaining staff to the limit, all with technology and digital solutions form the 1990s. Needless to say there's no work-life balance, and the stress to sell anything and everything to anyone makes all the Pros pretty much useless. The culture was also terrible, where senior members often use their own culture concepts to get branch staff to do things they don't want to do. You would hear things like "be more curious" when reporting that the staffing levels were unsustainable.

Esplora altre recensioni su Fulton Bank

5,0
28 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Helpful manager, amazing team that made me feel like I belonged, great company culture, good intern program with lots of fun events to connect me with other interns

Svantaggi

low pay, not many job openings for interns

2,0
29 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Management at my branch was actually not terrible. They were micromanagers, but only because they hadn't had much of a choice. Both of them understood how much of an issue I had with the job and its expectations and genuinely meant well, and both genuinely wanted to do good for the community and their clients. I will never blame them for my failure in this job. -Pay is not terrible for entry-level banking

Svantaggi

Hoo boy -Unrealistic, aggressive sales goals -Heavily scripted cold calling sessions were required every day, all with the intention of getting 'butts in seats' when branch banking is slowly dying -Poor training, all of which was spent in teams rather than in person training. Being thrown on the floor with training that doesn't work for everybody is a terrible business practice -Retail manual is a disaster. Too big, too dense, and a complete drag to use when assisting clients -Aforementioned micromanagement -Pushing substandard products to customers was required at all times, even when you know they're garbage -Antiquated systems that made the place feel straight out of 1982. -Not enough hands on training, with an expectation of simply 'read the retail manual'

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