Vantaggi
There are some great & inspirational people working for GWA (inc. those in some of the management roles). I truly believe that the cultural pillar "we are customer focused" is first and foremost at the front of mind of all staff.
Svantaggi
There are other individuals holding management positions that clearly doubt their own capability to fulfill their role and it is becoming more & more obvious to staff in general. In certain areas, I have witnessed situations that could be deemed as bullying behaviour. I strongly believe this behaviour stems from the insecurities of those mentioned above. For staff, it becomes more difficult to truly believe in the Cultural Pillars " we are one team" and "we care for each other" when this type of behaviour is displayed. Unfortunately reporting on this behaviour is a convoluted and biased process. Usually the situation reported is 'watered down' before it receives the attention of those who are in a position to do anything about it.