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Garner Health Technology

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If you value your mental and emotional well being DO NOT work here - Recensione dipendente - Customer Service Representative presso Garner Health Technology

1,0
21 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The relationships formed with coworkers were wonderful and supportive, that being said the relationships were as strong as they were due to the horrible working conditions and needing to find support to get through it. Kind of like the bonds soldiers make after going through a war together.

Svantaggi

The product itself is horrible and ineffective for customers. The CEO has the lowest level of emotional intelligence of anyone in this type of leadership position that I have ever seen. I truly do not believe he cares for the well being of his employees in any capacity. The culture at this company is unbelievably toxic. Garner embraces and encourages a "call out" culture among employees which leads employees to feel isolated, hopeless and shamed. There is no regulation for peers being aggressive, disrespectful or malicious-- it is simply accepted. The lack of organization at this company is astounding. As an employee it feels you are set up to fail from your first day. Onboarding is nearly non-existent, and the training that is available is unhelpful and so outdated that it doesn't apply to current job expectations.

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Risposta di Garner Health Technology
3y
Thank you for sharing your views of our company. We value all feedback as it helps us improve as well as recognize our strengths. We're glad you experienced our value of a supportive community through strong coworker relationships. In response to your concerns about our product, we’re continuously working to incorporate feedback from our clients, members, and employees to make sure that we’re directing members to the highest quality healthcare possible. And while our values of courageous communication may sometimes be challenging, we believe it fosters honest and open dialogue, leading to a healthier work environment. We’re sorry you experienced this negatively - we will continue to work to ensure our intentions are clear and our execution is excellent. We are dedicated to providing a safe, respectful workplace and are always working on improving our product, leadership, and onboarding/training processes. Thank you for your feedback. We wish you the very best in your next steps.

Esplora altre recensioni su Garner Health Technology

5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Garner Health as a software engineer was a fantastic experience. Two things really set this company apart: the mission and the people. First, the mission is genuinely impactful. It’s incredibly motivating to come to work every day knowing that the code you are writing directly helps people find high-quality, affordable healthcare. Second, the talent level across the engineering team is top-notch. I was constantly surrounded by smart, driven, and collaborative engineers who raised the bar and helped me grow technically. The culture is highly supportive, ownership is encouraged, and there is a real focus on building things the right way.

Svantaggi

Like any fast-growing company, things move quickly and priorities can shift. You need to be comfortable with ambiguity and adaptable to change. These transitions could be handled better with clearer communication.

4,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-A lot has changed at Garner in the last several years, for the better. There used to be a huge culture of micromanagement from the top down, and now that we’ve grown larger that has shifted -High value product with a ton of growth potential that’s actually making a difference -really great peers who are ambitious and mission-driven -good salaries -lots of opportunity if you like to build and iterate -interesting ever changing work -management that really cares about me

Svantaggi

Your experience at Garner really depends on your department. Some work you to the bone, some have weak leadership, others are great. Working directly with the CEO is tough as he is more of a micromanager. My team doesn’t happen to have that issue or a work life balance issue so much, so my experience has generally been good. - low diversity, likes to recruit from consulting firms too much -if you aren’t efficient or don’t use the tools available, work life balance will suffer

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