Unsustainable Workload and Lack of Support at Brooksville FL location - Recensione dipendente - Counselor presso Gateway Foundation

1,0
8 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits. Meaningful work with clients overcoming trauma and addiction. On-site supervisor is highly skilled, trauma-informed, and extremely dedicated and kind.

Svantaggi

The Hernando CI (Brooksville, FL) location is not a sustainable or supportive environment for clinical staff. I came into this role with years of experience, a pristine record in TCU behavioral and cognitive programming, recognition as a lead counselor at my previous facility, and consistently on-time documentation. Even with that background, the structural issues here made the job nearly impossible. Severe understaffing: I was the only counselor on site. My supervisor carried a full prevention caseload in addition to supervisory duties. We didn't have a proper administrative assistant or clinical support staff. Every inmate peer facilitator application was denied, leaving us with zero operational help. Excessive workload: Required to maintain a caseload of 50 clients (which is doable with administrative support). Significant administrative demands. Basic needs like taking a lunch or restroom break were difficult. Upper management dismissed the burnout concerns. Interference with treatment: Once trust was built, clients enjoyed groups, engaged deeply, and often laughed—rare moments of genuine wellness in a punitive setting. Unfortunately, groups were frequently interrupted for being “too loud,” disrupting therapeutic progress and undermining the safe environment we worked hard to create. Compensation: The pay does not reflect the emotional intensity, workload, or responsibility. Comparable income can be made delivering food, with far more freedom and significantly less stress. Work culture: The environment can be petty, punitive, and at times discriminatory. Little respect for the program or for clinical leadership. I previously worked at a facility with 10 peer facilitators, an administrative assistant, and clinical support; the difference was stark. Transferring to Hernando CI was the worst career decision I’ve made, as the lack of resources made it extremely difficult to provide the quality of care clients deserved. Bottom line: If you want to work for Gateway Foundation within corrections, Marion Correctional (Ocala, FL) offers far more support, balance, and a healthier work environment.

Esplora altre recensioni su Gateway Foundation

5,0
27 apr 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- room for advancement - teamwork - dedicated employees

Svantaggi

- no shortage of work - staffing levels

3,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong opportunity to develop clinical skills in substance use disorder treatment and group facilitation. Experience working with a high-volume, court-mandated residential population strengthened crisis management and documentation skills. Access to LCDC internship hours and exposure to structured programming was valuable for professional growth. Benefits were generally solid, including health insurance options and employee assistance resources.

Svantaggi

Caseloads were frequently excessive and not consistently manageable, especially during periods of staff turnover. Rapid and ongoing procedural changes created inconsistency in clinical expectations and workflow. The treatment environment was often not conducive to consistent client learning or achievement of treatment objectives due to variability in structure and accountability across staff. Medical and ancillary services involved long wait times and limited interventions, which contributed to client frustration and facility-wide tension.

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Risposta di Gateway Foundation
1w
Thank you for taking the time to share this feedback. We appreciate hearing about how Gateway Foundation was able to benefit your professional development. It is our goal to create an environment where our team members can do meaningful, impactful work. We’d welcome the opportunity to hear more about your concerns. If you’re open to it, please reach out to us at humanresources@gatewayfoundation.org.
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