Vantaggi
- Expanding massively by acquiring small competitors and spreading around Asia, Latin America and trying for the US. - Several interesting offerings that are mature in Europe that need customization and professional marketing / dissemination and cross-selling in other markets, especially Latin America.
Svantaggi
- Little concern about people development, virtually no training or technical methodology for the improvement of the technical side of the R&S jobs, little guidance to absorb online systems and strong level of centralism, inclining people to try to play preferences and cover each other up when it comes to drill down low performance root-causes and repeatedly unfixed issues. - Focus on goals attainment, numbers reaching, no matter what - giving time to mature products and improve customer relationships is definitely not the main concern. - Brazilian local management inclined primarily to boosting results and encouraging high turnover in favor of budgetary performance - this hides low quality work and backfires with clients dissatisfaction with quality of work delivered. - Brazilian GI departments like HR, Purchasing and Marketing are filled with low-qualified personnel and excel in the amount of basic mistakes, overextended leadtime to meet deadlines and a tendency to apply GenY quickfix solutions even to complex issues like new products launching with ineffective PR assistance. - Brazilian workforce seems mostly hired from lowest cultural and educational ranks, offered uncompetitive salaries and few low-cost benefits, and boosted to performance by bonus system made attractive to workers who will push to attain goals to merit them, with little room for spontaneous quality improvement and service excellence concern,