Tier 2 Technical Support - Recensione dipendente - Dipendente anonimo presso HMH Education

3,0
9 set 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Provided overtime during peak season

Svantaggi

Answer phones all day plus multiple other projects required to accomplish

Esplora altre recensioni su HMH Education

5,0
30 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Easy work (more customer support than tech support) - Team is very friendly and helpful - Plenty of downtime to do other things during work - Knowledge Articles not that helpful in day to day. End up forwarding questions/issues to the team a lot more

Svantaggi

- Might be placed into part-time instead of full-time

1,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can treat it as a place to learn

Svantaggi

Private equity ownership makes this a low paying, high stress, unstable job. You have to treat it like a short term contract role. You won't advance or get raises.

1
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