Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      HqO

      Azienda coinvolta

      Recensioni su HqO

      Run away from this company - Recensione dipendente - Customer Success Associate presso HqO

      1,0
      11 mag 2024
      Customer success associate
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Competitive salary range initially. Nothing else,

      Svantaggi

      Restructuring to cut costs - Four redundancies within less than two years. Poor management, with a US-centric focus, neglecting EMEA Lack of emphasis on professional development for employees Increased pressure on existing employees to do more with fewer resources. The ongoing restructuring process created a toxic work environment characterised by uncertainty, fear, and mistrust among employees.

      avatar
      Risposta di HqO
      1y
      Thanks for the feedback here. Particularly around US-centricity in terms of our management, we are working at getting better here and have made some changes that hopefully will address these growing pains. Re: four redundancies in less than two years. This is false. We've done two in the whole history of the company. Often times people don't like hearing that we do performance cuts consistently and for those reading this you should be aware that we are working really hard to develop a performance based culture. Re: professional development - this is also good feedback. As a company that went from <$3M in revenue at start of 2020 to $30M+ in 4 years, things have moved fast and changed a lot. We've tried different aspects of professional development and what we've learned about our culture is that we're a good fit for people who are self-starters and infinite learners that need resources and freedom to grow. In terms of very structured programs for development, we're not in a position to deliver this to people right now and I'm not sure that style will necessarily be a fit for us later but growth and development is something I'm personally quite passionate about and am always open to direct feedback on. Re: increased pressure to do more with fewer resources. Yep, this is true. Welcome to knoweldge work in 2024! Thanks for the work you put in and best of luck on what's next. Chase, co-founder + CEO

      Esplora altre recensioni su HqO

      5,0
      6 dic 2024
      Manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The team is genuinely nice. hardworking and invested in each other's progress and success

      Svantaggi

      Management needs to work towards understanding employee sentiment

      2
      1,0
      1 giu 2026
      Anonymous
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      None- Avoid this company at all costs.

      Svantaggi

      Leaving this company came with the same relief as leaving a toxic relationship. The absolute delusion and arrogance of the leadership team that they are in any way effective is ASTOUNDING. I have never witnessed such a group underhanded, and unethical "Leaders". They care nothing about their employees, gaslight them, and take no responsibility for the fact that they have no idea how to manage, or foster a healthy or effective culture. They tote their precious "VALUES" and don't live any of them, it's complete lip service. The joke of the company is that while they sit on their thrones and congratulate each other for being the masters of their universe, the only thing they are actually accomplishing is running the company into the ground. Our customers know that our products are ineffective, and they're constantly contacting customer support angry and exhausted by the fact that nothing works. This is by far the most dysfunctional and toxic company I have ever worked for. They sell you a bag of goods during the interview process, and don't deliver on any of it. In addition, Bonus payout dates are constantly moved so they can avoid paying them. Don't believe anything they tell you in interviews, read Glassdoor, and steer clear of applying because every negative description on this page is true.

      2
      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di HqO | Stipendi di HqO | Benefit di HqO | Colloqui di HqO
      Recensioni su HqORecensioni per Customer Success Associate presso HqORecensione su HqO