Workday Practice - stay away! (this review is specific to IBM's Workday practice in GBS) - Recensione dipendente - Senior Business Consultant presso IBM

1,0
12 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

IBM brand recognition. Some great colleagues but don't expect them to still be there after November 2017 when retention bonuses are paid.

Svantaggi

This practice is failing. It failed in integrating the Meteorix acquisition by not providing the tools needed to succeed and then replacing the bonus with a small %'age of that amount as salary. The practice appears to be losing at least 1 experienced consultant per DAY and replaced by new consultants with 0 experience. This translates to the worker that stays there continually expected to do more while pay does not increase. This practice is led by SS who was the previous CEO for Meteorix. Meteorix was successful in spite of him because he had smart people around him that he was able to empower to make the practice successful. As part of IBM, he now has to stand in a boardroom and fight for his practice to get a piece of the pie against more experienced/groomed executives in other practices that are more politically savvy and he is failing miserably. His leadership team are all frustrated and handcuffed with no ability to improve the situation. It is astonishing and sad to see how quickly the great Meteorix practice has crumbled and fallen apart as a product of IBM's acquisition. The technology at IBM is lacking. It still uses Lotus Notes (IBM Notes) which is a great tool for administrators but lacking from an end user perspective (compared to Outlook). Other tools necessary for the job are rudimentary and may meet the needs of a large consultancy but does not work well with the Workday practice with a predominantly remote workforce. It has recently introduced Concur, Webex and Outlook but the execution is lacking (Outlook is just a front end replicating Notes) so you always feel like you're getting a knockoff version of what the real tool should do. The pay is not comparable to Workday eco-system standards. Base salary pay seems like it is 10 to 15% under what you would see at other Workday partner firm practices. Also, there is no bonus for utilization (this may be a "pro" for some) so your "total" pay will be 10 to 20% less than other Workday partner firms. While employed, I got more spam at my work email address (from internal IBM) than I do in my gmail box. There is so much junk email coming from executives about things that you will have no interest in and you wonder why the organization is paying executive salaries to a glorified blogger. There is no "unsubscribe" option for these. The intranet has a wealth of information but is set up like a flea market. You'll have to dig thru the content that is 10 to 20 years old to find the info you need, and hope that it is current. Everything goes to a call center which seem to be in the Philippines or India. They are generally helpful for simple troubleshooting but they read from a script only so if you have anything out of the ordinary, you will spend an exorbitant amount of time trying to get something resolved. I went from spending 5 to 10% of my time on "administrative" tasks while at Meteorix. With IBM, this was closer to 15 to 30% of my time. This is less relevant now since utilization bonuses have been taken away but you will still find yourself working more hours because of the lack of efficiency. Communication from leadership is non-existent. Townhalls are a lecture with no Q&A opportunity and there have been no comments/communications to dispel or confirm rumors that affect the practice (are remote workers required to come back to the office? rumors still exist that retention bonuses will not be paid in Nov 2017). What little communications that I did get were given at the last minute (we missed the cutoff for the salary remix so it will be in 7/31 payroll instead of 7/15). Meteorix was a crystal clear lake with open/consistent/clear communication from leadership. IBM's acquisition stirred up the sand and has made everything cloudy. The management team for this practice seem inept and incompetent.

Esplora altre recensioni su IBM

5,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are good Coworkers are really smart people

Svantaggi

Frequent overtime is apparently something common at ibm

4,0
26 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Svantaggi

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

636
avatar
Risposta di IBM
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
Vedi recensioni per: Utile|Valutazione|Data|Tutto