IDnow

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A lot of instability and lack of transparency - Recensione dipendente - Software Engineer presso IDnow

2,0

21 feb 2025

Software engineer

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

In general people are nice and have a sense of camaraderie. Remote work. No extended working hours.

Svantaggi

External employee for > 4 years. A lot of chaos in the last ~2 years. Hiring and layoffs, starting and ending projects are chaotic. Higher management is not very transparent with the company plans, as in like they present a plan on some projects and in a few weeks or months they announce massive layoffs. Tech debt is not addressed seriously, no serious project to invest in improving the existing services. In the same time there's pressure on why production has problems. There're quite some external employees and they are treated like second hand workers: not part of feedback process, not part of some all hands communication, no career opportunities for externals, frozen salary for about last 2 years.

Risposta di IDnow

Hello, Thank you for taking the time to share your experience. We understand your concerns and acknowledge the challenges you’ve mentioned. The company has gone through periods of change, and we are actively working to improve transparency and bring more stability to our projects. We also recognize the importance of investing in both technology and people. Your feedback regarding external employees is valuable, and we will take it into account to enhance integration and communication with everyone contributing to our success. Please feel free to share your ideas directly with us at jobs@IDnow.io —we are always open to constructive discussions to move forward together.

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1,0

28 set 2025

Sales

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

• great colleagues in Sales, Marketing and HR • they are a QTSP • good Sales Leaders in Germany, also had a couple of other very talented colleagues in England and France

Svantaggi

• the management of this company is done by dinosaurs who never worked in identity • the product is so far out-dated that they’ll never be able to catch up to the competition • the investors are very inconsequential • you’ll be promised by new c-level that everything will change, it does, but for the worse (I.e. new CCO) • legal process takes incredibly long • company is allergic against decision making which is further slowed by micro management and influenced by the same people (Germany based) • the culture is: you give, we take and you get nothing in return • you need a masters degree in politics

Risposta di IDnow

7mo

Hello and thank you for your feedback. We’re glad you highlighted our Sales, Marketing and HR teams and our QTSP status. We take your concerns about decision-making, legal processes, culture, and product competitiveness seriously. We’re focusing our product roadmap (AI/anti-fraud, faster release cycles), clarifying governance to reduce micro‑management, speeding up legal workflows, and investing in feedback and recognition. We know progress is measured by results. If you’re willing to share concrete examples confidentially, please contact us. Thank you for helping us improve.

5,0

6 nov 2025

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

even if there are multiple teams & departments, cross-team collaboration is encouraged.

Svantaggi

nothing much to say, it was a good experience

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IDnow

A lot of instability and lack of transparency - Recensione dipendente - Software Engineer presso IDnow

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