Invest in your employees - Recensione dipendente - Dipendente anonimo presso Infectious Media

1,0
17 mag 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good place to kick start career as a grad - fast progression, especially within the Client Services team - Mid-management good

Svantaggi

- Unorganised exec team - no planning involved in big decisions, and any product/company roadmap is dictated by client demands, rather than what the company wants and more importantly, what the company can handle. Very happy to let employees take the hit when consequences occur from their lack of organisation - Employee welfare and happiness is not a top priority for the company, despite saying it is. The company is trying to create a great working environment by injecting superficial benefits (e.g. free lunch on Mondays, free fruit), however what they need to focus on is creating a company which rewards hard work, constantly challenges their staff, whilst supporting and trusting their employees to do a great job - Lack of adherence to company procedures and documentation around company policies and employee rights. Evidenced by immediate dismissal of a very good and hard-working colleague, who had moved to a different country in support of the company's growth, and has contributed immensely to the success of one of their international offices - Employees are not appreciated and not fairly compensated for their hard work - evidenced by lack of bonus payouts to all employees and unrealistic revenue targets for commission based roles - New starter inductions are variable - really depends on what team you are in and how busy they are

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Risposta di Infectious Media
9y
Thank you for your review. We wanted to take the opportunity to respond to some of the points you have made. Infectious Media is a fast growing, privately owned business that is scaling quickly from a start-up to an SME. In addition, we are working in the one of the most exciting and fast paced industries in advertising. Programmatic technology is revolutionising media, and our agency is leading this change. As you can imagine this means that we are an inspired and hard working office and the exec team is no different. It is testament to our approach that within this challenging environment, we are expanding, winning clients and opening offices globally. Do we get it right all the time, no. Are we striving to make this the best agency to work with and work for, yes. In terms of staff welfare and happiness – this is something we take very seriously and something that is worked on continuously. We regularly poll our staff and have been told two years consecutively that the most important benefits to them are bonus, pension, generous holiday allowance, flexible working and private medical insurance (PMI). As an SME we have worked carefully to enhance our benefits year on year in consultation with our staff, at a steady rate, as we have grown. We now offer all of the top five benefits that our staff have said that they want – up to 30 days a year annual holiday, bonus, flexitime, pension with employer contributions and PMI & health cash plans. We do indeed offer free lunches and fresh fruit and don’t consider them to be superficial– our Monday lunch (MUNCH) for example, is one way of us encouraging staff to socialise and invest in relationship building– critical at a time when we are growing so rapidly and there are so many new faces in our offices. We are ramping up our investment in wellbeing by offering regular massages in office, as well as ensuring that all of our managers receive mental health awareness training to further ensure that mental wellbeing is top of our agenda too. You mention a lack of bonus payments – however, this is untrue. This year, all eligible staff received 100% of the proposed bonus for FY 16/17. The only exceptions were those that did not meet the criteria for bonus (those on probation, those who had served notice and those with any formally documented performance issues). Stronger inductions for new starters is something we continue to work on. Due to the rapid growth of the Business in the past year, we have welcomed over 48 new staff (doubling in size) across three different regions. This year we will continue to evolve our onboarding process so that it succeeds as the business grows and changes, achieving integration with our newer offices in Singapore and Chicago, as well as our London HQ . We are pleased to hear that there are some positives to your review. In terms of fast progression, this is indeed correct. Currently for those employees who have been with the Business for more than 1 year, 60% have been promoted within the past 12 months and 80% in the past 2 years – which we feel is testament to the rapid career growth opportunities that we provide.

Esplora altre recensioni su Infectious Media

5,0
16 mar 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong leaders who are approachable and care about employee satisfaction, good technology that is transparent to clients, smart people with clients' interests in mind, global business growth is making the company recognizable among more people in the industry

Svantaggi

Some growing pains as new employees need to be trained quickly, some processes need to be refined as company expands

6
1,0
10 dic 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Free lunch on Mondays -Worked with some intelligent team members in ad tech and programmatic

Svantaggi

- Completely unstable company with executive management that makes knee jerk reactions and feels above having to retain tier 1 level clients. - Major accounts being run out of UK by inexperienced employees in their mid 20s that have been promoted to senior titles has created major management issues. - Terrible pay for UK employees. - Nothing special about the tech/bidder. Cheap inventory and IM cashes out on large margins. Not forward thinking and tech builds were usually client requests or replications of what other companies have already done. CTO was painful to work and added nothing of value - any client issue was handled with a response to “calm down”. -HR/People team was highly disorganized and not well versed in basic HR functions here in the US. After the US office was shutdown, team did not receive final pay for over 10 days after scheduled date and employees have still not received unemployment benefits due to lack of/incorrect response from their team. - Cheap. This is the resounding word that describes IM. - IM wants to be global, but cannot make outer offices work. Chicago was the 3rd office shutdown by IM along with Paris and Germany. I’d be concerned if I was in their Singapore office. -IM going through an agency 2.0 transition with little to zero input or direction from executive management on how to make the transition work for teams actually responsible for executing.

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