Money can't buy culture or success - Recensione dipendente - Customer Success Manager presso Introhive

Leadership has no idea what they're doing, regularly ignoring the issues of the employees and making decisions that made them look good for the board. The lack of direction makes it impossible to know what our role actually is, while other departments have no idea what we even do at the company. The lack of empathy from leadership when it came to layoffs was the most embarrassing moment I've ever seen in any companies history. It became impossible to trust their judgement and felt like vision and values went out the window. They essentially took the money from funding, threw it into sales, glorified them, then laid most of them off within a year. Culture went to feeling corporate and siloed and 0 collaboration was happening between departments.