Great Team Culture & Strong Growth Opportunity in TikTok Shop/E-Commerce - Recensione dipendente - TikTok Shop Account Manager presso Joybyte

Joybyte had a very positive shift in leadership when I came in — the reviews here on Glassdoor had me hesitate at first but it's a great sign when you notice that leadership is shifting things based on these pain points and feedback. The work is great, I am learning a lot of new things, and I have felt no issue in keeping my work-life balance steady. The flexibility has been really helpful in that regard, I am grateful to work with leadership that trusts us enough to be adults who get our stuff done.

Naturally, there are growing pains and kinks to work out as departments grow, improve, and expand. However, leadership is quick to acknowledge these pains to ensure support is there.

Employee-first mentality makes Joybyte a great place to work. Lots of support from leadership, client escalations are met with respectful internal conversations and collaboration to make things right. Workload is definitely a grind, but I've never known a marketing agency where you *aren't* trying to get 1000 things done per day. Definitely wouldn't say that workload is out of the ordinary for this industry, and a plus is that the company strives to be as organized as possible with project management and to-do lists. Clients are generally really great people and it's lovely to work with them.

One does feel a bit siloed from other teammates since everyone is working on their own client list remotely. There is not much connection with others, even in the same department. This can be a plus - you're able to do your own work with few interruptions from others - but can also feel very distant from anyone else on the team.