Vantaggi
Ability to work with some of the smartest people in the industry; great product offer; generous remote work policy
Svantaggi
N. American management team implemented a disruptive reorg that did not solve for our issues (inefficient processes, sub-standard operational departments, client service team members being responsible for too many accounts) and in some cases exacerbated our challenges (needlessly complex structure, too many unnecessary emails & IMs, too much time wasted in meetings). The MO this year seems to be focused on what they can take away from us (bonus targets cut in half, Friday afternoons off prior to most holidays eliminated, peer recognition program watered down, people management responsibilities taken away from a lot of employees). The reorg created a large segment of demoralized Skale 80 employees placed in roles that our CEO said would be classified as Skale 70 as team members left. No clear path to growth.
